Privacy Policy for LeftHandedSisters.com
Effective Date: October 16, 2024
At Left Handed Sisters (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website LeftHandedSisters.com (the “Website”) or interact with us. It also informs you of your rights under the General Data Protection Regulation (GDPR) and other relevant privacy laws.
Please read this policy carefully to understand our practices regarding your personal data. By visiting or using our Website, you agree to this Privacy Policy.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Left Handed Sisters
Address: Hurricane, Utah
Email: sandyandkathy@lefthandedsisters.com
2. Information We Collect
We may collect the following types of personal data from you:
- Personal Identification Information: Name, email address, postal address, phone number, or any other contact details you provide when purchasing products, signing up for newsletters, or contacting us.
- Payment Information: Credit/debit card details or other payment details required for the purchase of products.
- Technical Information: IP address, browser type, operating system, device information, and other metadata related to your usage of the Website.
- Behavioral Information: Data regarding your activities on our Website, including pages viewed, products purchased, and interactions with our content.
3. How We Collect Your Data
We collect your data in several ways:
- Directly from you: When you register for an account, make a purchase, subscribe to our newsletter, or fill out forms on our Website.
- Automatically: Through the use of cookies and other tracking technologies, we collect certain technical and behavioral information (see our Cookie Policy for more details).
- From third-party sources: We may receive information about you from third-party service providers, such as payment processors or analytics providers, in compliance with applicable privacy laws.
4. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill orders: We use your data to process your purchase, ship products, and handle customer service inquiries.
- To communicate with you: This includes sending you transactional emails about your order and updates about our products or services, newsletters, and other promotional content if you have opted in.
- To improve our services: We analyze user behavior on our Website to improve its functionality and user experience.
- To comply with legal obligations: We may process your data to comply with legal or regulatory obligations, such as tax and financial reporting requirements.
5. Legal Bases for Processing Your Data
We rely on the following legal bases to process your personal data:
- Consent: Where required, we will obtain your consent (e.g., for marketing communications).
- Contractual necessity: To fulfill a contract with you, such as processing your order and providing customer support.
- Legitimate interests: To enhance our Website’s performance, ensure security, or provide relevant marketing based on your interactions, unless your interests or fundamental rights override those interests.
- Legal obligation: To comply with legal or regulatory requirements.
6. Data Sharing
We do not sell your personal data. However, we may share your personal data with third parties under the following circumstances:
- Service providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processors, shipping companies, or analytics providers.
- Legal obligations: We may disclose your personal data to law enforcement agencies, regulators, or other authorities if required by law.
- Business transfers: In the event of a business merger, sale, or asset transfer, we may transfer your data to the new business entity as part of the transaction.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. These measures include:
- Encryption of sensitive data, such as payment information.
- Regular security assessments and monitoring of our systems for vulnerabilities.
- Restricted access to personal data to authorized personnel only.
However, please note that no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Transactional data is retained for the duration of your use of our services and as required for tax and financial reporting.
- Marketing data is retained until you opt out of receiving communications.
9. Your Rights
Under the GDPR and other applicable privacy laws, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data where there is no lawful reason for us to retain it.
- Right to restriction of processing: You can request that we limit the processing of your data in certain circumstances.
- Right to data portability: You can request that we transfer your data to another organization in a structured, commonly used, and machine-readable format.
- Right to object: You can object to the processing of your personal data in certain cases, such as for direct marketing purposes.
- Right to withdraw consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at sandyandkathy@lefthandedsisters.com.
10. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data.
11. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website. For more information, please see our Cookie Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a prominent notice on our website or contacting you via email.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Left-Handed Sisters
Email: sandyandkathy@lefthandedsisters.com
Address: 39A Quail Creek Dr. Hurricane, Utah, 84737
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described.
This privacy policy complies with the GDPR and other applicable privacy laws.